ORDERS Each sign is handmade to order. We make every effort to keep our turn within 3-5 business days, however this can fluctuate during busier times such as holidays. If you need your item by a guaranteed date please email firstname.lastname@example.org .
ABOUT OUR SIGNS EXPECT IMPERFECTIONS. Each sign is an original we hand paint each and every sign, no two signs are exactly the same. Due to the natural character of wood sometimes cracks, knots, chips and imperfections are present. We make no effort to cover these as they enhance the natural rustic look of this wood sign!
CUSTOM DESIGNS All designs are the intellectual property of SIMPLE Home & Family and are subject to copyright laws. Any custom design belongs to SIMPLE Home & Family and may be used at our discretion. Proofs will be sent prior to making your sign and once approved, no changes can be made.
REFUNDS, EXCHANGES & CANCELLATIONS SIMPLE Home & Family does not accept returns on custom orders.
Items must be returned properly packaged and in original condition. Buyer is responsible for the shipping to return item. If you need to CANCEL your order it must be done within 24 hours.
Shipping times are between 2-5 business days to USA once shipped. You will receive a tracking number
Designs that are in stock will the ship next business day (marked *ready to ship). We make every effort to ensure you package is carefully wrapped. SIMPLE Home & Family is not responsible for any damages caused by shipping, lost or stolen packages or missed deliveries. Please ensure that your shipping information is correct at checkout. We make every effort to ensure that you order is packed to withstand shipping. We have no control of shipping once it leaves our hands, if your package arrives damaged please send us an email. Your package comes with $50 insurance.